1) Where do you most often use the Internet (web browsing and email)? Home Work School (elementary, middle, or high school) College, University, Trade School, or other adult education institution Public Library Other Computer Lab (boys/girls club, community center, public agency, etc.)
2) When you use the Internet, what kind of user are you? (check all that apply) Resident of St. Louis Business Student, Researcher, Teacher or Professor Someone thinking of moving to St. Louis Someone visiting or thinking of visiting St. Louis Government employee
3) How often do you use the Internet (web browsing and email)? Less than one day a week One (1) to three (3) days a week Four (4) to six (6) days a week Every day of the week
4) How often do you use the St. Louis CIN web site (http://stlouis.missouri.org or http://www.stlouiscity.com)? This is my first visit Less than one day a week One (1) to three (3) days a week Four (4) to six (6) days a week Every day of the week
5) When using the St. Louis CIN web site, what sections do you typically use? (check all that apply) Home Page Government Neighborhoods Housing Development Resources & Links History & Heritage Arts & Entertainment
6) When using the St. Louis CIN web site, what one section do you use most? Home Page Government Neighborhoods Housing Development Resources & Links History & Heritage Arts & Entertainment
7) How often do you use the Search link on the St. Louis CIN web site to find information? Every time I use the St. Louis CIN web site Occasionally Never
8) How useful is the information you find on the St. Louis CIN web site? Very useful Somewhat useful Not useful at all
9) If you were not able to find information on the St. Louis CIN web site, were you able to find it elsewhere or by other means? Yes No
10) Which of the following tasks have you done using the St. Louis CIN web site? (Check all that apply) Printed out city earnings tax forms Sent in a complaint or request for city services: trash pickup, street repair, etc. E-mailed the mayor, your alderman, or another city official Searched an address to find out who owns a building Applied for a city job Searched for criminal records or sex offenders Found a building or lot to buy from LRA (St. Louis Development Corporation) Researched the history of your house, neighborhood, or family Planned weekend or family activities or events to attend Researched demographics like Census data about a neighborhood
11) Of the following tasks, which one would you most like to be able to do online? Pay city parking tickets Pay city taxes Find out the name of the school closest to my house Send in a business license application Send in a bid, proposal, or quote to get a city contract Other (please describe):
12) If you wish, please comment about a specific problem you have had with the St. Louis CIN web site, or information that you could not find or found to be inaccurate.
13) Email address (please include your email address if you had a specific question so we may answer it
14) Where do you live? City of St. Louis St. Louis Metropolitan Area In Missouri or Illinois (but outside the St. Louis metro area) Any other state in the United States Outside the U.S
15) Gender Male Female
16) Age Under 18 18 to 24 25 to 54 55 and Over
17) Education High School or Less Some College College Degree or Higher
