Frequently Asked Questions

Whom do I call if my address is incorrect or I have questions concerning the amount of my bill, water services, repairs, rates or emergency work?

Please visit the St. Louis Water Division Customer Service at 1640 S. Kingshighway or contact them at 314-771-2255 for this information. The Collector of Revenue is only a collection service for the City of St. Louis Water bills. Please contact the Water Division for questions regarding services or repairs.

What are my payment options?

You may pay by cash, check or direct payment. Call 314-622-4179 to arrange to pay by direct payment.

Where can I pay my bill?

  • Collector of Revenue, 1200 Market Street, Room 109
  • St. Louis Water Division, 1640 S. Kingshighway Blvd.
  • Area Schnucks Stores
  • Area Shop-N-Save Stores
  • Area Dierbergs
  • Southwest Bank