Our Pledge to Taxpayers

  • As public servants and taxpayers ourselves, we are stewards of taxpayer dollars and we take seriously our responsibility to operate an office that is highly efficient and focused on top-quality customer service
  • You are not an interruption of our work – you are the most important people in our office
  • We will maintain the highest levels of integrity and professionalism at all times and in all of our actions
  • You work hard for your money, so we are committed to managing your taxes carefully, efficiently and with the greatest respect
  • Our employees will have the knowledge, experience and team spirit necessary to answer your questions and/or direct you to the proper solutions
  • Under no circumstances will we tolerate discrimination by our employees or any entity that represents this office
  • Your confidentiality will be passionately guarded and we will not disclose your private information to anyone, except as authorized by law
  • You have the right to know why we are asking you for information and how it will be utilized within our office
  • You are responsible for paying only the correct amount of tax or fees due under the law—no more, no less